Privacy policy

Privacy Policy

  • About This Policy

    At Workdeco AB (SE559096-7302), we care about your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you interact with our services — whether you visit our website, make a purchase, contact our support team, or engage with us in any other way.

    If you have any questions regarding this policy or your personal data, please contact us at:

    Workdeco AB Brunnsgatan 3B SE-611 32 Nyköping, Sweden Email: support@workdeco.com

  • Scope of This Policy

    This Privacy Policy applies to all personal data collected through our website (workdeco.com) and services, including purchases, customer support, newsletters, and advertising. It also applies regardless of where you are located — we serve customers globally.

    For customers in the European Economic Area (EEA) and other jurisdictions with specific data protection laws, this policy outlines your legal rights and our responsibilities under regulations like the General Data Protection Regulation (GDPR).

  • Who We Are

    Workdeco AB is the controller of your personal data. Our platform is hosted by Shopify, which provides much of the technical infrastructure. Shopify may also collect and process certain data on our behalf or as a separate data controller for its own services (such as analytics and fraud prevention). For more information about how Shopify uses your personal data, visit https://www.shopify.com/legal/privacy.

  • Personal Information We Collect

    We collect personal data directly from you, from your use of our services, and from third parties. This may include:

    - Contact details: Name, address, phone number, email
    - Order and payment details: Items ordered, payment method, delivery preferences
    - Account details: Username, preferences, saved products
    - Technical data: IP address, device type, browser, language settings
    - Usage data: Pages visited, actions taken, time spent on site
    - Communication history: Emails, customer service chats, reviews or feedback

    We also use cookies and similar technologies to collect some of this data. For more detail, see our Cookie Policy.

  • Why We Use Your Data

    We use your personal information to:
    - Provide and improve our services – including fulfilling orders, processing payments, and offering customer support
    - Personalise your experience – such as saving preferences or recommending products
    - Send updates and marketing – including product announcements, offers, and newsletters (you can opt out at any time)
    - Prevent fraud and ensure security – including order verification and misuse detection
    - Comply with legal obligations – including accounting, taxation, and consumer protection laws

    We process your data based on contractual necessity, legal obligations, consent (where applicable), and legitimate interest in providing a high-quality service.

  • Sharing Your Data

    We only share your personal information when necessary and only with trusted parties:
    - Shopify, our ecommerce platform and data processor
    - Payment providers, such as Klarna or Shopify Payments
    - Shipping partners, for delivery and returns logistics
    - Marketing and analytics services, such as Meta or Google
    - IT and cloud infrastructure providers, for secure hosting and support
    - Legal authorities, where required by law or to protect our rights

    We never sell your data. We may share it for targeted advertising only with your consent or in accordance with applicable law.

  • International Transfers

    As we operate globally and use cloud services, your data may be transferred outside your country of residence. For customers in the EEA, we rely on standard contractual clauses and similar safeguards to ensure that your data remains protected.

  • Your Rights

    Depending on your location, you may have the right to:
    - Access your personal data
    - Correct inaccurate or incomplete data
    - Delete your data (“right to be forgotten”)
    - Object to or restrict processing
    - Withdraw consent at any time
    - Receive a copy of your data in a portable format
    - Opt out of marketing communications or targeted advertising

    To exercise any of these rights, please contact support@workdeco.com. We will respond within the time limits required by law and may ask you to verify your identity.

    You can also manage your preferences via the links in our emails or through your account.

  • Data Retention

    We retain your personal data only for as long as necessary to:
    - Fulfil your orders and maintain your account
    - Comply with legal obligations (e.g. tax and accounting)
    - Resolve disputes and enforce our agreements

    When we no longer need your data, we delete or anonymize it securely.

  • Children’s Privacy

    Our services are not intended for children under the age of 16. We do not knowingly collect or process data from children. If you believe a child has provided us with personal information, please contact us and we will remove it.

  • Data Security

    We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. However, no system is completely secure. Please use strong passwords and do not share account details.

  • Updates to This Policy

    We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. The latest version will always be published on our website. If required by law, we will notify you of material changes.

    Last updated: 29 July 2025

  • Contact Information

    If you have any questions, concerns, or complaints about how we handle your personal data, please contact:

    Workdeco AB
    Brunnsgatan 3B
    SE-611 32 Nyköping, Sweden
    Email: support@workdeco.com

    If you are based in the EU and are not satisfied with our handling of your personal data, you also have the right to file a complaint with your local data protection authority.

More Questions?

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